Privacy Policy
Last updated: January 12, 2026
1. Introduction
This Privacy Policy explains how mockpoint ("we", "us", or "our") collects, uses, and protects your information when you use our OCPP 1.6J charge point simulator software and related services. We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
We may collect the following types of information:
2.1 License Information
- License key and activation data
- Organization or individual name associated with the license
- Email address for license management and support
2.2 Usage Data
- Software version information
- Operating system and platform details
- Anonymized usage statistics (if opted in)
- Error reports and crash logs (if opted in)
2.3 Website Analytics
- Pages visited and navigation patterns
- Browser type and device information
- Referring website and search terms
- Geographic location (country/region level)
3. How We Use Your Information
We use collected information to:
- Validate and manage software licenses
- Provide customer support and respond to inquiries
- Improve our software and fix bugs
- Send important updates about the software (security patches, critical updates)
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
- Secure infrastructure with reputable cloud providers
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our services (hosting, analytics)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to analyze traffic and improve user experience. We use Microsoft Clarity for analytics to understand how visitors interact with our website. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of processing
- Restriction: Request limitation of processing
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. License-related data is retained for the duration of your license plus a reasonable period for accounting and legal purposes.
9. Children's Privacy
mockpoint is designed for professional use in CSMS development and testing. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Software after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the contact information provided on our website.